Consumer Privacy & Security Policy Disclosure

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FirstBank is committed to maintaining the privacy of our customers. We have policies and procedures in place to restrict access to your nonpublic personal information to employees that need to know that information in order to provide products or services to you. We train our employees to protect the confidentiality of your records. In addition, we maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Privacy Policy

Our privacy policy is posted on our web site and is also available at any of our offices or by calling us. We do not sell information about you to third parties for any purpose. We will establish security procedures to confirm your identity. When you interact with us through our Online and Mobile Banking applications, we may collect information about your device (e.g., unique device identifiers, device settings and attributes), information about your location, and information about how you use these devices. We use this information to secure your accounts and to enhance the authentication experience. You must take reasonable precautions to maintain the confidentiality of any passwords or personal identification numbers (PINs) that you select or receive from us.

Read and Print the Privacy Policy »

This disclosure applies to the 1031 Corporation.

Security Policy

We have implemented commercially reasonable security procedures for our Online Banking Service. More information about the security procedures for the Online Banking Service is available here.

In regard to Internet usage, cookies are pieces of data assigned by a Web server to the browser on a specific PC. Cookies help web sites recognize return visitors, and cannot be read by a web site other than the one that set the cookie. When someone returns to a web site he or she has visited before, the person's browser gives this data back to the server.

FirstBank uses cookies to track web site usage, such as the number of visitors to our web site and the pages visited, in order to evaluate the usefulness and effectiveness of our site. FirstBank also uses cookies to maintain the continuity of your visit to our product applications and Online Banking Service. We do not store user id's, passwords, or any personal information in cookies.

Users have the option to set their browsers to notify them before receiving a cookie, which allows them to decide whether or not to accept it. In addition, browsers can also be set to turn off cookies entirely.

Cookies are required to access account and loan applications as well as FirstBank's Online Banking Service. Turning cookies off will prevent access to these areas of our web site. Cookies are not required to access other areas of FirstBank's web site.

We are not responsible for the information collection practices of third party web sites that are linked from FirstBank's web site. In addition, we cannot guarantee how these third parties use cookies or whether they place or add computer cookies that may identify visitors personally. We recommend and encourage users to review Privacy Policies carefully before providing personal information on any of these web sites.

We have implemented commercially reasonable security systems to protect personal information that we receive from any of our online applications. All information that is sent to us on these applications is encrypted using the standard security protocol Secure Socket Layer (SSL) during the transmission from an applicant's personal computer. Once an application for a loan or new account has been submitted, applicants are not able to view or update the information online, but may call FirstBank's Centralized Accounts and Loans Department at 303-238-9000 or 1-877-933-9800 outside Metro Denver for information regarding applications.

For Online Banking enrollment, once the customer has been enrolled for Online Banking, he or she may view and update certain user information by logging into Online Banking and going to the Other Services section. Customers may also call an Online Banking Representative at 303-232-5522 or 1-800-964-3444 outside Metro Denver.

While visitors can use e-mail to contact us about routine issues and inquiries, e-mail may not be a secure method of communication for time sensitive communication or communication of information that is confidential. We strongly recommend that this type of information not be communicated via e-mail.

From our web site, we do not knowingly collect or use personal information from children under 13 years of age. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our web sites may link. For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC web site: